Has your copier stopped scanning to email?
Recently, both Gmail and Office 365 have made some security updates / changes to their email systems. These updates are meant to protect the security of your information. Unfortunately, they have also caused many multi-function printers to stop scanning to email. Our dedicated technicians at TBS have proactively found a workaround to get you up […]
How to Conduct a Print Assessment
Physical Inventory – The first step of a print assessment is to inventory the print devices you already own. Get to know each machine…year, brand, model and whether you own or rent. Review Expenses & Usage – Next, calculate how often devices are used. Add up all of your monthly expenses for every machine. This includes supply […]
What is a Ghost Jam?
When your printer says that there’s a paper jam and there isn’t, chances are it’s because there’s a mechanical problem afoot. Often times, real paper jams could leave residue behind. This residue could interfere with printer operation long after the jam is gone. Small amounts of shredded paper can get lodged between gears that move your […]
Print Security
Print security is one of the newest threats to your data. Hackers recognize this, and target out-of-date printing equipment to gain entry into networks. From there, they’ve got access to everything—your computers, your files, and your data. When firmware is not regularly updated and access credentials are easily compromised, businesses become more at-risk for hackers […]